Highlights of recent articles, publications and talks.
AI and Insurance
Lisa shared on the Practical Protection Podcast how AI is being used to transform insurance, from underwriting and claims transformation through to products that support customers to gain deeper insights into their health.
Preventative Healthcare and Insurers’ Growing Role as Health Carers
Lisa spoke at Insurtech Insights 2025 panel session on the growing role of insurers as health partners to close the protection gap. Insurers are developing new products to support customers to manage their risks of disease and access cutting-edge personalised treatments.
Innovation and Digital Transformation in Health Insurance
Lisa shared advice on the RePlay podcast about creating a culture that fosters innovation and the power of a customer-centric, partnership approach to innovation within the insurance sector.
Sustainable Development: Good Health for All
Lisa is a guest lecturer on the Sustainable Development Academy’s Insurance and the Sustainable Development Goals online course, sharing examples of how private insurance solutions and public-private collaborations are enabling people to live healthier and longer and better manage acute and chronic diseases.
Tomorrow’s World in Insurance
In this interview in The Actuary Magazine’s January 2025 edition, Lisa shares how technological advances and medical breakthroughs are impacting insurers and society.
Mental Health: Digital Opportunities
As part of her volunteer role for the Institute and Faculty of Actuaries Mental Health Working Party, Lisa contributed an article to the July 2024 edition of the IFoA Longevity Bulletin exploring how digital mental health tools can create value for insurers, employers and society. She also talks more about this topic as part of the Longevity Bulletin Forum’s webinar.
Technological Advancements in Insurance
Lisa presented at the Society of Actuaries and Actuarial Society of the Philippines webcast on how AI, health tech and precision medicine are transforming life and health insurance.
“Insurers are leveraging medical and tech innovations to create value – using AI in underwriting to accelerate time-to-issue and reduce non-disclosure risk, building stronger customer relationships through super apps and embedded apps, and offering new products that enhance patient outcomes with personalised care.”
You can watch the full session including Lisa’s presentation here.
Insurtech Insights 2024: Health engagement platforms
In today’s evolving healthcare landscape, insurers are embracing new roles in steering health engagement platforms which go beyond traditional insurance coverage, offering personalised health and wellness services to policyholders. Lisa explores this topic as part of a panel of insurance and digital health industry experts at the Insurtech Insights 2024 conference in London.
Chartered Actuary
As an early adopter of the Chartered Actuary Fellow designation from the Institute and Faculty of Actuaries, Lisa shares her motivations with the actuarial community for adopting this new designation. It can help to break down some of the barriers to understanding what an actuary does and encourage more visibility and engagement in the work of actuaries.
Intelligent Insurer Leaders Under 40
Lisa shared her career journey to date and some advice for aspiring insurance professionals in conversation with Intelligent Insurer as one of their leaders under 40 for 2024.
Insurtech and Health Data
Lisa explores the power of wearables and smartphones to create tangible value for insurers and their customers, on this November 2023 Practical Protection Podcast episode.
Life and Health Insurtechs and the Role of the Reinsurer
In this interview with the Society of Actuaries in October 2023, Lisa and her colleague Sean Conrad share how life and health insurtechs are creating value across distribution, underwriting, pricing and claims management. They also dive into the role of reinsurers as part of this broader innovation ecosystem.
Insurtechs as Value-Chain Enablers
Lisa’s feature Greasing the Wheels published in the May 2023 edition of The Actuary magazine explores how traditional life and health companies can work alongside insurtechs for mutually beneficial results.
Closing the Protection Insurance Gap
Lisa joined InsTech London to chat about using innovation to close the protection gap in Life and Health insurance. There are opportunities for digital innovation including wearables and smartphones to help support customers to understand and manage their health.
Digital Mental Health Tools
Lisa and other members of the Institute and Faculty of Actuaries Mental Health Working Party published a feature on opportunities for insurers to embed digital mental health support tools into Life and Health insurance.
Business Analytics
Lisa spoke to Poets&Quants about her studies in Business Analytics at Imperial College Business School. Considered one of the world’s most elite MSc programs, the course focuses on using analytics to solve business problems. Lisa is really enjoying developing her data science skills and integrating these into her actuarial work.
IFoA Data Science Q&A
Lisa has shared her views with the IFoA on how actuaries can use data science techniques to optimise resources, enhance business value and improve outcomes for society. With technology developing at a rapid pace, ethical adoption of new data science techniques is critical. Actuaries are well-placed to engage directly with the public and other stakeholders, to ensure algorithmic decision-making is transparent and explainable.
Divining with Data
Lisa’s feature Divining with Data published in the April 2019 edition of The Actuary magazine discusses leveraging health service, everyday (wearables & IoT) and genomic data to forecast and overcome bottlenecks in the health system.
Opportunities for Big Data in Health Care and Life Sciences
In December 2018, Lisa enjoyed presenting alongside international lawyers, policymakers and tech experts as part of the RGSL Erasmus+ Jean Monnet Conference on Competition, Big Data and Fundamental Rights in Latvia. She presented at a panel session discussing opportunities for big data in health care and life sciences.
Predictive Analytics in Health Care
In September 2018, Lisa produced a short research paper for the Institute and Faculty of Actuaries (IFoA) on Using Predictive Analytics to Improve Health Care Demand Forecasting which she presented at an IFoA Health and Care Networking event.
Embedding Wearable Tech into Insurance
In May 2018, Lisa presented at the Society of Actuaries in Ireland’s Annual Convention on the short-term, medium-term and long-term opportunities and challenges for actuaries in embedding wearable health technology into insurance. Lisa has also presented on this topic for the International Actuarial Association Health Section (IAAHS) in October 2018 and has produced online learning content on this subject for participants of the International Congress of Actuaries.
Insurance Fad or Health Fix?
Read Lisa’s feature in the October 2017 edition of The Actuary magazine on the potential of wearable technology to to provide a long-term health fix for society’s disease burden.
IFoA Health and Care Hot Topics
Lisa presented her research paper on the implications of wearable health technology for insurers at the Institute and Faculty of Actuaries Health and Care Hot Topics 2017 Sessional Research Event.
Global Bio-economy Intergenerational Summit
Lisa’s opening speech as as President of Global Biotech Revolution’s GapSummit 2016 conference. The event brought together current experts and aspiring leaders from over 40 nations to discuss and develop ways to support and grow the bio-economy.
Sustainable Funding Models for Health Systems
Lisa co-authored a case study on lessons from the operational franchise at Hinchingbrooke Hospital. In 2016 she presented this to NHS doctors attending the Cambridge Judge Business School’s Chief Residents’ Leadership and Management Programme